Services in Yarra Ranges and Lilydale
Headspace Lilydale
Target Age/Audience
- Youth 12-25
What’s Offered
Free/low-cost mental health counselling, health advice, work and study support, online phone options
Location and Contact
216 Main Street, Lilydale VIC.
Ph: 9735 7900
Yarra Ranges Mental Health and Wellbeing Local
Target Age/Audience
- Adults over 26 (also includes family support)
What’s Offered
Free walk in, telehealth and outreach, peer support, group sessions, substance use and wellbeing support
Location and Contact
Civic Centre, 61-65 Anderson St. Lilydale.
Ph: 1300 000 252
Inspiro Community Health Lilydale
Target Age/Audience
- All ages, including youth and families
What’s Offered
Community mental health counselling, family support, allied health and youth wellbeing services
Location and Contact
17 Clarke St. Lilydale
Ph: 9738 8801
Rural Rainbows/Rainbow Network
Target Age/Audience
- LGBTQIA+ youth aged 12-25
What’s Offered
Peer support, social groups, counselling
Location and Contact
Lilydale/Healesville/Yarra Junction
Rainbow Network | Rural Rainbows
The Orange Door- Outer Eastern Melbourne
Target Age/Audience
- Children, young people, families, victim survivors of family violence
What’s Offered
Free help with family violence, parenting support, child wellbeing and safety and connection to long term services.
Location and Contact
4/16 Devon Street, Croydon
Ph: 1800 271 150
National and Australia Wide Services
Kids Helpline
Target Age/Audience
- 5-25 years
What’s Offered
24/7 free, private phone and online counselling and crisis support
Location and Contact
Ph:1800 55 1800
Eheadspace/ Headspace Phone
Target Age/Audience
- 12-25 years
What’s Offered
Online/telephone mental health support and counselling 3pm-10pm daily
Location and Contact
Ph:1800 650 890
Youth Beyond Blue
Target Age/Audience
- Teens and young adults
What’s Offered
24/7 phone and webchat counselling
Location and Contact
Ph:1300 224 636
Lifeline Australia
Target Age/Audience
- All ages
What’s Offered
24/7 crisis support, emotional assistance, suicide prevention
Location and Contact
Ph:13 11 14 (chat/text also available)
13 YARN
Target Age/Audience
- Aboriginal and Torres Strait Islander youth and families
What’s Offered
24/7 culturally safe crisis support via phone
Location and Contact
Ph: 13 92 76
QLife
Target Age/Audience
- LGBTQIA+ people aged up to 25
What’s Offered
Confidential peer support and referral via phone/webchat (3pm- midnight daily)
Location and Contact
Ph: 1800 184 527
QUIT Victoria
Target Age/Audience
- Teens/adults/parents/carers
What’s Offered
Free support to quit smoking, SMS coaching, multilingual services, advice on vaping.
Location and Contact
Ph: 13 78 48 (13QUIT)
Live chat and SMD available
DirectLine Victoria
Target Age/Audience
- Anyone affected by alcohol/drug use
What’s Offered
24/7 counselling, self-assessment, advice, referrals to treatment
Location and Contact
Ph: 1800 888 236
YoDAA Youth Drug and Alcohol Advice
Target Age/Audience
- Young people concerned about AOD use
What’s Offered
Specialist phone/web counselling, tailored youth information and referrals (Mon-Fri 9am-5pm)
Location and Contact
Ph: 1800 458 685